What are you Putting Off as A Leader?

What are you Putting Off as A Leader?

Summer in the Midwest is a wonderful season. People move towards planning vacations, long, leisurely days in the sun, and/or maximizing their time outdoors. The shift towards enjoying the season can add to putting off those tasks and decisions that are uncomfortable,...
DEI: Should Private Employers Stay the Course or Pivot?

DEI: Should Private Employers Stay the Course or Pivot?

With the recent executive orders, private employers may be wondering what, if anything, to do with their diversity, equity, and inclusion initiatives. Our advice is to continue to create inclusive places to work. We feel that emphasizing equal employment opportunities...
Don’t Overcomplicate Growing Your Business

Don’t Overcomplicate Growing Your Business

I’m in Austin this week, speaking to the National Association of the Remodeling Industry about “How to Scale Your Contracting Business.”  This is the fourth time in two months I’ve been asked to speak about some flavor of how to grow/scale/make...
How To Keep Morale High During Times of Change

How To Keep Morale High During Times of Change

There is a lot going on in our world, country, and communities currently. At Milestones HR, LLC we believe the whole person comes to work. With this in mind, employees are likely processing change in their own way and at their own pace. How can we help them? It is...
Employee Surveys: Best Practices

Employee Surveys: Best Practices

We often partner with clients to conduct employee surveys. Our employee survey is called Voice of the Employee; with the emphasis on “voice.” For our engagement, we meet with every employee, in person or via screen, for 15 minutes to ask some key questions. While we...
Top 10 Book Picks For 2025

Top 10 Book Picks For 2025

Every year, we do a bookmark with our top 10 business-related book picks for the next 12 months.  Remember, the more you learn, the more you earn.  Doing “more” of what you did last year is not going to move the needle – you need to grow into the...
Conflict is the Key to Connection

Conflict is the Key to Connection

Great wisdom from my friend Chris Voss of the Black Swan Group – Excellent perspective on conflict. Contact me at SusanThomson@actionCOACH.com if our Conflict Training Series would help your team move from avoidance to confidence! Many people don’t realize...