Most employers make time to provide employees with feedback about their skills, work results, and foster their career growth. How often are we doing the same for our Supervisors? Asking employees to share their insights about the Supervisor can benefit that Leader and...
Succession planning – whether you are starting to think about transitioning your business or whether your business is still in growth-mode – is a vital part of your blueprint for your team. When they can see the future, they can envision themselves in it. ...
With the recent executive orders, private employers may be wondering what, if anything, to do with their diversity, equity, and inclusion initiatives. Our advice is to continue to create inclusive places to work. We feel that emphasizing equal employment opportunities...
I’m in Austin this week, speaking to the National Association of the Remodeling Industry about “How to Scale Your Contracting Business.” This is the fourth time in two months I’ve been asked to speak about some flavor of how to grow/scale/make...
There is a lot going on in our world, country, and communities currently. At Milestones HR, LLC we believe the whole person comes to work. With this in mind, employees are likely processing change in their own way and at their own pace. How can we help them? It is...
We often partner with clients to conduct employee surveys. Our employee survey is called Voice of the Employee; with the emphasis on “voice.” For our engagement, we meet with every employee, in person or via screen, for 15 minutes to ask some key questions. While we...
Every year, we do a bookmark with our top 10 business-related book picks for the next 12 months. Remember, the more you learn, the more you earn. Doing “more” of what you did last year is not going to move the needle – you need to grow into the...
Great wisdom from my friend Chris Voss of the Black Swan Group – Excellent perspective on conflict. Contact me at SusanThomson@actionCOACH.com if our Conflict Training Series would help your team move from avoidance to confidence! Many people don’t realize...
A new year, a fresh start. As a Leader, you are likely planning your company’s 2025 goals with your employees. Is communication on your list? In our work, we encounter several situations that grow to a critical point which could have easily been addressed with...
Where you go is the result of who you choose to become This time of the year is a great time to reflect… What’s gone well in your business (and life) this year? What or who allowed those things to happen? What hasn’t gone as planned, and what stopped...