Every year, we do a bookmark with our top 10 business-related book picks for the next 12 months. Remember, the more you learn, the more you earn. Doing “more” of what you did last year is not going to move the needle – you need to grow into the...
Great wisdom from my friend Chris Voss of the Black Swan Group – Excellent perspective on conflict. Contact me at SusanThomson@actionCOACH.com if our Conflict Training Series would help your team move from avoidance to confidence! Many people don’t realize...
A new year, a fresh start. As a Leader, you are likely planning your company’s 2025 goals with your employees. Is communication on your list? In our work, we encounter several situations that grow to a critical point which could have easily been addressed with...
Where you go is the result of who you choose to become This time of the year is a great time to reflect… What’s gone well in your business (and life) this year? What or who allowed those things to happen? What hasn’t gone as planned, and what stopped...
When employers are considering year-end bonuses for employees, several factors need to be considered to ensure fairness, alignment with business goals, and employee retention. Here’s a few key considerations: Business Performance Company Profitability: The most...
It’s election season, and there’s this thing called AI that’s opening a brand new world of possibility (and peril), conflicts are happening around the world… the only constant thing is that change is constant – and the rate of change is...
Employers often ponder why and when to outsource human resources. Perhaps a business owner has taken on that role, in addition to the many others, and feels they should retain it because it is highly confidential. Or a business owner has delegated the duties of human...
Time for the last two time-tested keys to unlock your dream team! Here’s how to transform the team that you have, into the team you know they can be. KEY #5: SUPPORT RISK TAKING Nothing puts fear in your heart like pushing yourself out of your own nest. And...
Whether or not to provide a reference for a former employee is a gray area for most employers. Some companies limit the information that they will share to the former employee’s start date/end date, title, and maybe their pay. Others share their impressions of the...
Key #3: Rules of the Game One of the most important things you get to do as an owner is choose your Culture – Your Rules of the Game. This may seem fluffy, but it is critical to your company’s long-term success. Just how critical? I was listening to an...
